Recent Experience - Wysdom Dental Technologies Having worked with Wysdom for a number of years in a consultancy role, I purchased the company in 2016 when the owners decided to retire. By this time, the passion had gone out of the business, the legacy Practice Management System software product was badly in need of redevelopment and a significant opportunity for expanding equipment sales was being ignored. Over the next four years, I returned the company to profitability by expanding the product portfolio, built a strong financial foundation to allow the development of the new software system to be self- funded and scoped out our new CloudPlus PMS, part of which included SyncTech DualHybrid®, a revolutionary ‘mini-cloud’ on-premise hub solution which allows practices to continue operating normally even if the Internet fails. This in itself was enough of a challenge. Add in the lasting effects of the pandemic and it became a lesson in creative thinking, resilience, determination, persuasiveness and – sometimes – sheer bloody mindedness! It’s too much of a story for here but I’m happy to share more over a coffee… Client Stories - Projects

International Musical Instrument

& Equipment Producer

Created a complete operational infrastructure to support each country importer and their retailers throughout Europe. Also established a product ideas hub for future developments. Project Length: Nine months

UAE Motor Trade

Auctions Company

Developed a full business plan and supporting financial modelling to expand into mainstream Motor Franchising, Smart Repairs, Road-Side Assistance, Online ‘We Buy Any Car’ and Motor Spares. Project Length: Eight months

World Leader In Retail

Safety Systems

Identified ways to increase profitability and reduce the environmental impact through operational improvements. Created systems to analyse and monitor deliverables at a much deeper level. Project Length: Four months

South-Coast Nightclub

& Restaurant

Transitioned loss-making private club and achieved profitable sale and exit by growing regular customer- base and improving all levels of service and operational efficiencies. Project Length: 8 months

National Access Platforms

Rental Business

Interim FD role after the sudden departure of the Finance Director. Reviewed all financial operations and implemented greater accountability and reporting for the board. Project Length: Five months

Crystal Giftware Designer

& Manufacturer

Led the replacement of an unsupported, 20-year-old ERP stack supporting production, financial, and management systems. Enhanced process efficiency from order to distribution. Project Length: Six months Client Stories - Fractional Roles

Midlands Dental Practice

Group

Business management of all non-medical activities including finance, staff, premises & equipment, marketing and business development. Managed the sale of the group to a major Corporate. Five Years

National Loss Adjusting

Group

Redeveloped and oversaw the financial and operational systems for the Group. Worked closely with the board to scale the company and prepare for successful trade sale of the business. Three Years

Major Head Hunt

Company

Implemented improved accounting and back-office systems for control of internal and external consultants’ assignments plus broader business financial management for scaling and exit. Five Years

Midlands Computer MSP

& Consultancy

Improved operational elements of the growing business to allow efficient scaling and pro-active monitoring of client systems plus extended product offerings to build client value and profitability. Three Years

Womens Refuge

Charity

Implemented financial & budgetary systems for control of the charity’s activities. Oversaw ongoing operations and contributed to board decision-making as the role of the charity evolved. Four Years

Full Service

Marketing Agency

Managed all back-office business functions, oversaw project budgets, facilitated business development and growth. Also directly contributed with creative input as required. Seven Years